Connect
Connect Harba with RFQ inboxes, supplier platforms, inventory systems, CRM data and existing operational software.
HARBA IN YOUR BUSINESS
See how Harba could work inside your business
Every business works differently. Harba connects with the systems you already use, builds knowledge around your organisation and brings together governed pipelines, AI teammates and a Personal Assistant to help work get done.
Explore how the same Harba platform could be configured for different industries and ways of working.
Find parts, process enquiries and prepare quotes faster
For an aviation parts business, Harba could connect sourcing, supplier communication and commercial processes without replacing the specialist systems the business already uses.
Remember
Big Brain builds searchable knowledge from previous RFQs, part requirements, supplier responses, availability, pricing and commercial decisions.
Work
Governed pipelines process incoming RFQs, search connected sources, compare results and prepare quote options. Teammates support sourcing, supplier communication, follow-ups and commercial administration.
Interact
Staff work through their Personal Assistant to ask questions, review progress and involve the right teammates or pipelines.
Outcome
Respond to opportunities faster, reduce manual searching and retain valuable commercial knowledge.
“Which suppliers have previously quoted this part, and what is the best current option?”
Give every client conversation more context
For an estate agency, Harba could connect information spread across calls, emails, property systems and customer records.
Connect
Connect Harba with the agency’s CRM, property software, email, call data and other existing systems.
Remember
Big Brain builds searchable knowledge about buyers, vendors, properties, conversations, requirements and previous decisions.
Work
Governed pipelines process information, update knowledge and carry out repeatable activities. Teammates support enquiries, follow-ups, client preparation and administration.
Interact
Agents speak naturally to their Personal Assistant, which understands the wider context and involves the right teammate or pipeline when work needs to be completed.
Outcome
Deliver faster follow-ups, reduce administration and miss fewer opportunities.
“Which active buyers are most likely to be interested in this property, and why?”
Process client information with greater consistency
For an accountancy firm, Harba could support high-volume document and data processes while retaining human control over important decisions.
Connect
Connect Harba with document storage, accounting software, email, client portals and internal systems.
Remember
Big Brain stores searchable client rules, previous decisions, supporting records and the context needed to handle each account correctly.
Work
Governed pipelines extract and check information from invoices, receipts and client documents before passing approved data into the relevant system. Teammates help review discrepancies, prepare information and support client queries.
Interact
Staff use their Personal Assistant to find information, understand what needs attention and start the appropriate governed process.
Outcome
Reduce repetitive processing, improve consistency and give staff more time for valuable client work.
“Which client documents are incomplete, and what information do we still need?”
Turn scattered candidate knowledge into useful action
For a recruitment agency, Harba could bring together information about candidates, clients, vacancies and conversations.
Connect
Connect Harba with the agency’s CRM, applicant tracking system, email, calendars, call data and job platforms.
Remember
Big Brain builds searchable knowledge about candidates, client requirements, vacancies, previous conversations and placement history.
Work
Governed pipelines process job requirements, structure candidate information and identify potential matches. Teammates support research, shortlisting, preparation and follow-ups.
Interact
Consultants use their Personal Assistant to explore the agency’s knowledge, manage priorities and involve the right teammate or pipeline.
Outcome
Create stronger shortlists, respond to clients faster and make better use of existing candidate relationships.
“Who have we spoken to in the past six months who could be suitable for this role?”
Resolve more enquiries with the full picture
For a customer service operation, Harba could help teams understand, research and respond to incoming requests across multiple systems.
Connect
Connect Harba with helpdesks, email, CRM records, product information, order systems and internal documentation.
Remember
Big Brain provides searchable knowledge from previous cases, customer history, product information and approved support guidance.
Work
Governed pipelines classify enquiries, gather relevant information and prepare or send approved responses. Teammates support triage, research, resolution and escalation.
Interact
Service teams and managers use their Personal Assistant to investigate issues, review priorities and co-ordinate the appropriate response.
Outcome
Resolve enquiries faster, provide more consistent answers and identify recurring customer problems.
“Why is this customer contacting us again, and what has already been tried?”
Give every piece of work the right client context
For a marketing agency, Harba could connect client knowledge, briefing, production, quality assurance and reporting.
Connect
Connect Harba with project management tools, email, document storage, analytics platforms and client systems.
Remember
Big Brain builds searchable knowledge about each client’s brand, campaigns, audiences, feedback and previous decisions.
Work
Governed pipelines turn requests into structured briefs, support production and run defined checks before work is delivered. Teammates assist with research, content, reporting and account administration.
Interact
Account managers use their Personal Assistant to access client knowledge, understand project status and co-ordinate teammates and pipelines.
Outcome
Produce work with better context, reduce repeated briefing and maintain greater consistency across client accounts.
“What have we previously agreed about this client’s audience, tone and campaign priorities?”
Different businesses. The same connected foundation.
HARBA
Pipelines
Governed, repeatable processes that carry out work consistently.
Modules
Prepared combinations of pipelines, teammates and interfaces for particular jobs or industries.
Teammates
AI agents configured for particular roles that work with business data, systems, Pipelines and each other.
Personal Assistant
The simple conversational interface through which each person accesses knowledge and co-ordinates work.
Big Brain
Your workspace’s searchable business memory, available to authorised Harba components.
Integrations
The connections that allow Harba to work with existing systems rather than becoming another central system that replaces them.
GET STARTED
What could Harba do inside your business?
We start by understanding how your business works, where information lives and which processes create the greatest opportunity. We then help you identify, build and run the right Harba configuration around your organisation.